Urban Construction LLC
Effective Date: December 12, 2025
Urban Construction LLC is committed to protecting the privacy of visitors to our website, https://www.google.com/search?q=urbanconstructionmn.com, and users of our services. This Privacy Policy describes the types of information we collect, how we use that information, and the steps we take to protect it.
1. Information We Collect
We collect information primarily through our online forms and tracking technologies.
A. Information You Provide Directly
This information is collected when you use our "Request a Consultation" form (powered by Zoho CRM), email us, or call us.
Contact Information: Name, phone number, email address, and company name (if provided).
Project Information: Project address, service needed, and project description.
Location Data: Your general location derived from the Project Address you provide to confirm service area.
B. Information Collected Automatically
When you browse our website, we use standard tools to collect data to improve user experience.
Usage Data: Information about how you use the site, including pages viewed, time spent on pages, and links clicked.
Technical Data: Browser type, operating system, IP address, and referral source.
Cookies: We use cookies and similar tracking technologies (including those provided by Zoho Sites) to analyze trends and manage the website's functionality.
2. How We Use Your Information
We use the information collected for the following business purposes:
Service Delivery: To assess the feasibility of your project, prepare accurate estimates, and schedule consultations or site visits.
Communication: To respond to your inquiries, send updates about your project, and provide customer support.
Marketing (with consent): To send occasional updates about new services, seasonal maintenance offers, or company news. You may opt out of these communications at any time.
Security & Compliance: To prevent fraudulent activity, protect the integrity of our website, and comply with legal obligations.
3. Sharing Your Information
Urban Construction LLC does not sell or rent your personal information to third parties. We only share information as necessary to conduct our business:
Service Providers: We share data with trusted third parties who assist us in operating our website and running our business (e.g., Zoho CRM for lead management, email providers). These parties are required to protect your data.
Legal Requirements: If required by law, court order, or governmental regulation, we may disclose your information.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security and Retention
A. Security Measures
We use robust security features provided by Zoho Sites and Zoho CRM to protect your data from unauthorized access, loss, or misuse. Access to your personal project information is restricted to employees and contractors who require it to perform their duties.
B. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, typically for the duration of the project and for a reasonable period thereafter to manage warranties and records. "7 years after project completion.
5. Your Rights and Choices
Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe link in those emails.
Access and Correction: You may contact us to request access to the personal data we hold about you or to ask us to correct or update your information.
Do Not Track (DNT): Our website does not currently respond to Do Not Track signals.